Terms and Conditions

Last Updated: 2024

Welcome to One System for IT Solutions. By accessing or using our services, you agree to abide by the following Terms and Conditions. Please read them carefully before proceeding.

1. Definitions

• Company: Refers to One System for IT Solutions.
• Customer/User: Refers to any individual or entity accessing or using our services.
• Services: Includes but is not limited to ERP systems implementation, consulting, training, server management, IT equipment supply and installation, and administrative IT services.

2. Acceptance of Terms

By using our website, social media platforms, or services, you agree to these Terms and Conditions. If you do not agree, you must cease using our services immediately.

3. Services Overview

• We provide IT solutions tailored to business needs.
• Services are delivered in accordance with agreed contracts, service level agreements (SLAs), and/or proposals.
• The scope, duration, and specific deliverables will be clearly outlined before service delivery.

4. Customer Responsibilities

• Provide accurate and complete information for service delivery.
• Ensure that the use of our services complies with all applicable laws and regulations.
• Maintain the confidentiality of any account credentials provided by the Company.

5. Payment Terms

• Payment schedules and methods will be detailed in service contracts.
• Late payments may result in service suspension until dues are cleared.
• All fees are non-refundable unless otherwise stated in the contract.

6. Intellectual Property

All materials, content, and software provided by One System are protected by intellectual property laws. Customers may not copy, distribute, or modify these materials without prior written consent.

7. Data Protection and Privacy

We are committed to protecting your data. All customer data will be handled in compliance with applicable data protection laws. Refer to our Privacy Policy for more information.

8. Limitation of Liability

The Company will not be liable for indirect, incidental, or consequential damages resulting from the use or inability to use our services. Our total liability will not exceed the fees paid by the customer for the specific service causing the dispute.

9. Service Interruptions

We strive to ensure uninterrupted service but cannot guarantee it. Scheduled maintenance will be communicated in advance.

10. Termination

We reserve the right to terminate services for breach of these Terms and Conditions. Customers may terminate services as per the terms of their contract.

11. Governing Law

These Terms and Conditions are governed by the laws of Egypt.

12. Changes to Terms and Conditions

The Company reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website or social media.

13. Contact Us

For any questions about these Terms and Conditions, please contact us:

Email: info@c365.tech

Phone: 01092525153

By continuing to use our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.